If you've experienced a water leak, many Bay Area utility companies offer bill credit or adjustment programs to help offset the cost of the excess water usage. Most programs or credits require proof that the leak has been repaired (typically in the form of an invoice from a licensed technician).
USA Leak Detector provides a detailed invoice for every repair we complete, which you can submit directly to your utility provider to request a credit or adjustment.
Below you'll find information on programs offered by utility companies across our service area, along with a link to learn more and see if you qualify.
Policy details are set by each utility company and may change without notice. Contact the utility company directly to confirm current eligibility and terms.
***Disclaimer Below***
Oakland, Berkeley, Richmond, Hayward, San Leandro, and surrounding.
EBMUD may credit up to 50% of the difference between your leak-period bill and a normal billing period. Proof of repair is required.
Concord, Walnut Creek, Antioch, Martinez, Pleasant Hill, and surrounding.
CCWD may credit up to 50% of the excess usage caused by a leak, limited to one adjustment per 24-month period. Proof of repair is required.
San Jose, Cupertino, Saratoga, Campbell, and surrounding South Bay.
Customers with an active account for 12+ months with SJWC may qualify for a one-time courtesy adjustment after a verified leak repair.
San Francisco
SFPUC's Leak Allowance Program credits 50% of excess usage for visible leaks (fixtures, toilets) and 100% for concealed leaks (underground, behind walls), for up to 2 billing periods.
Fremont, Newark, Union City, and surrounding.
ACWD offers a leak adjustment process for qualifying repairs. Contact ACWD Customer Service directly to confirm current terms and required documentation.
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***Disclaimer: USA Leak Detector does not process, guarantee, or issue any water bill refunds, credits, or reimbursements. We are not affiliated with any city, utility, or water district listed on this page. Our role is limited to providing customers with a detailed invoice documenting the services performed by USA Leak Detector. Whether any credit or reimbursement is granted, and in what amount, is determined solely by the applicable utility company and at their sole and own discretion. USA Leak Detector is not responsible or liable for any funds not credited or reimbursed to the customer. The information on this page is provided for general knowledge purposes only and does not constitute a guarantee, promise, or representation of any refund or credit.
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